Frequently Asked Questions

Your questions, clearly answered — because confidence starts with clarity.

About Tolli Tax & Accounting Frequently Asked Questions

1. What services does Tolli Tax & Accounting provide?

We provide a wide range of tax and accounting services for individuals, businesses, and nonprofit organizations, including:

  • Individual tax preparation

  • Business tax preparation

  • Bookkeeping and accounting

  • Payroll services

  • Tax planning

  • IRS and state tax notice assistance

  • Tax resolution services

  • Business start-up guidance

  • Advisory services

Whether you need help with a single tax return or ongoing financial support, we're here to help.

2. Who owns Tolli Tax & Accounting?

Tolli Tax & Accounting is owned by Nicole Tolli, an Enrolled Agent (EA) licensed to represent taxpayers before the IRS.

Nicole has almost 20 years of accounting experience and specializes in helping individuals, business owners, and nonprofit organizations navigate tax and accounting matters with confidence.

3. What is an Enrolled Agent?

An Enrolled Agent (EA) is a federally licensed tax professional authorized by the U.S. Department of the Treasury to represent taxpayers before the IRS.

Enrolled Agents specialize in taxation and must meet ongoing continuing education requirements to maintain their credential.

4. Where is your office located?

Our office is located in historic downtown Nevada, Missouri.

We proudly serve clients throughout Southwest Missouri and also work with clients in many other states through secure electronic document exchange and virtual communication.

5. Do you work with clients outside Missouri?

Yes.

Many of our services can be provided remotely, allowing us to work with clients throughout the United States.

Whether you're located nearby or across the country, we offer secure options for sharing documents and communicating throughout the engagement.

6. How do I securely send my tax documents?

We provide a secure client portal for uploading sensitive tax and financial documents.

For your protection, we do not recommend sending confidential tax documents through standard email.

7. Do I need to become a year-round client?

No.

Some clients work with us only for tax preparation, while others choose ongoing bookkeeping, payroll, tax planning, or advisory services.

We'll tailor our services to your specific needs.

8. What makes Tolli Tax & Accounting different?

We believe accurate financial information leads to better financial decisions.

Our approach focuses on education, communication, and building long-term relationships rather than simply preparing tax returns once a year.

Whether we're preparing a return, cleaning up bookkeeping, or helping resolve an IRS issue, our goal is to provide practical guidance and dependable service.

9. Do you accept new clients?

Yes.

We welcome new individual, business, and nonprofit clients throughout the year.

Whether you're looking for a new tax professional, need bookkeeping assistance, or have received an IRS notice, we're happy to discuss how we may be able to help.

10. How do I get started?

Getting started is simple.

Contact our office to discuss your needs, and we'll help determine the services that best fit your situation.

If appropriate, we'll explain the next steps, request any necessary information, and guide you through the onboarding process.